Shipping & Returns

Ordered the wrong shoe size? No worries.

We understand that returns are a common process in online shopping and we are fully prepared to offer returns services and make you completely satisfied with your shopping experience.

As long as you satisfy our Terms and Conditions for returns, we will help you through the process. Too easy!

General Return Policy

We offer a 14 days return policy from the date you received your product. Read more on the procedures and terms and conditions if you wish to return a product.

Manufacturer Defect (Warranty Claim)

All racquets sold on Master Badminton comes with a 6 months manufacturer warranty. Find out what is covered by the warranty and how to make a warranty claim.

Damage in Transit (Upon Receiving)

Accidents may happen during the delivery process and is often out of our control. However, we have insurance that got you covered if your order was damaged during the delivery process. Find out how to claim for such damages.